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“Since we appointed Beaumonts as our broker, our feeling of control over claims just grows and grows.
The quarterly reviews provide a great forum for us to air our opinions, provide us with good quality, rolling, management information and put us way in front of the game.
Best of all, perhaps, is the fact that revisiting every claim so regularly puts us on a very steep learning curve - we now understand the dynamics of claims much more intimately and this allows us to take action that simply wouldn't have been feasible before as we didn't have the knowledge”
Simon Thompson, Distribution Manager
Grocontinental Ltd, Whitchurch, Shropshire
“I'm sure that every haulage business becomes disillusioned with how the insurance industry appears to be easily duped by fraudulent or spurious claims from third parties.
At least I now have the very considerable comfort that Beaumonts is not only ever vigilant in denying fraudsters the opportunities to take advantage of any lax discipline at insurance companies, they have also, with First Response, made inroads in to capturing third parties and modifying their behaviour at exactly the right time.
For me, this just demonstrates that someone is on our side and helping us fight back”
Dave Webster, Transport Manager
Bedfords Ltd, West Yorkshire
“During our time with Beaumonts Insurance Brokers we have received a first class service from all the individuals who handle our account.
Their Quarterly Review System is an excellent tool as this enables us to keep on top of any issues, and their fee basis of remuneration ensures that any costs are transparent and that Beaumonts are working for us and not the insurers.
We are more than happy to recommend Beaumonts to any other Recovery Companies, who may be experiencing difficulties with their current insurance arrangements”
Lee Exley, General Manager
Stoneywood Limited, West Yorkshire
“There is no great novelty any longer with scene of accident procedures, but Beaumonts methods clearly show to me that they don't use the camera idea as a gimmick, it is just one small part of a claims management system that brings in a whole range of disciplines to help us control the waste loss creates.
In particular, it was very useful for an outside influence to speak to our drivers about why collecting good quality evidence at the scene of an accident was so important - if this had just been distributed internally, the impact would be nowhere near as great.
Our drivers are now part of the management system thanks to Beaumonts”
Joff Raymont, Transport Director
Evans Transport Ltd, Barnstaple, Devon
“Beaumont's Private Clients are an experienced team that provide a professional, knowledgeable and friendly service to their customers. Client's expectations are regularly exceeded and strong loyalty is evident with high levels of retention on their existing customer base. New business is often won on the back of existing client recommendation and cross selling against their commercial client base. When things do go wrong Beaumont's are there to handhold their client through the claims process.
Beaumont's Private Clients exude quality, value and expertise in the high net-worth market.”
Steve McGerr ACII, Leeds Regional Manager
“Over the years Beaumonts has introduced my company to a service agreement that includes quarterly claims and business reviews at our offices. The review process has enabled us for the first time ....to have input into the settlement process and it has also highlighted trends which in partnership with Beaumonts we have devised and implemented strategies to address.
The service received over the last 7 years has been excellent and I would have no problem in recommending Beaumonts Insurance Brokers to companies considering their appointment”
Shelim Hussain MBE, Managing Director
Euro Foods Group Ltd, Newport, Gwent
“I have dealt with all aspects of business insurance for several years and am well aware of what makes a good and bad broker. Quite by accident I was introduced to a representative from Beaumonts and initially was reluctant to consider changing to them because of the fabulous promises I had previously been given that never turned out to be quite what was written on the tin. However, Beaumonts were pleasantly persistent and when I eventually succumbed to their advances was left with one of those 'I wish I had done this years ago' feelings. They have now dealt with our business and fleet insurance for several years and our premiums have never been lower.
Their approach is both friendly and professional and I have always felt that they have MY interests at heart, not their own. My work is dealt with by the same employees all the time so we know one another well. We have claim reviews at a rate that suits me and I am always presented with options that I may not have otherwise considered. Claims are dealt with promptly and I never have to chase anything. On occasions, one certain employee of Beaumonts has gone that extra mile for me, without being asked to, simply because he felt our Company had been unfairly treated because of red tape, resulting in a four figure refund for us.
I would have no hesitation in recommending Beaumonts to any business, whatever size. They are honest and reliable and make a somewhat tedious aspect of business as pleasant as it could be.”
Eva Martindale BA (Hons)
Martindales Ltd, Bolton